I have one project go live today. Parties involved - vendors (3 of them-a network service provider, local telco company, network security provider), local and branches support staffs. Some critical business applications will not be accessible by remote branches while this project is carried out.
Start time - 8.30am. Expected time to complete - 1.00pm.
It's supposed to be a simple procedure but then, this is hampered because the local telco company systems are downed unexpectedly at around 9am. Were told they will need 2 - 3 hours to bring up their system.
12pm passed. Were told they need another 2 more hours.
2pm passed. Need another 2 more hours.
3pm passed and still waiting.
Such big local telco company does not have a backup solution in place to ensure continuous uninterrupted systems ??? $$$ spent on rebranding but service level still 'aisayy'. Because of this big boy, everyone has to wait till they get the problem solved. $$$ is lost while they made their customer wait !!!
Start time - 8.30am. Expected time to complete - 1.00pm.
It's supposed to be a simple procedure but then, this is hampered because the local telco company systems are downed unexpectedly at around 9am. Were told they will need 2 - 3 hours to bring up their system.
12pm passed. Were told they need another 2 more hours.
2pm passed. Need another 2 more hours.
3pm passed and still waiting.
Such big local telco company does not have a backup solution in place to ensure continuous uninterrupted systems ??? $$$ spent on rebranding but service level still 'aisayy'. Because of this big boy, everyone has to wait till they get the problem solved. $$$ is lost while they made their customer wait !!!
17 comments:
4pm passed. Still not up.
5pm passed. Still not up.
Wah... so time wasting. Rubber clock
surf bro, wat's rubber clock?
6pm passed. Stil not up.
6.30pm Telco system up.
7pm Network service provider informed Telco side still got error. Need to wait 2 hours for Telco to fixed the problem.
8pm passed. Line still KO.
9pm passed. Damn tulan! Go for dinner! Line still KO.
10pm - Telco sending their battalion to their exchange node to troubleshoot.
Cannot go back! Project must complete by today. *sigh*
10.30pm - Telco battalion still scratching their head. Speaking of incompetent!
11.15pm - Telco battalion reached office. Waiting for their other end to commission the link.
now how ? song lar lu can get OT !!!
wingz - cannot claim OT.
carryn - life's like that! :(
11.45pm - Telco line commissioned. Network service provider started their work.
12am - Cimaiii!! Midnite liao. Still not ok. Mom mumbling.
12.30am - sign of progress appear. Hallehhhhluuuuyaaaaaahhhh..
1am - still troubleshooting.
2.19am - Finally! Done. Chao, beh tahan liaooo... Zzzzzzzz
kiasi - clue : rebranding
eh dont go home so early !!!! i still awake !!! cimaiiiiiiiii
whoa! that was a trip!..lol
wingz - woahh!!! r u a robot??? Go back sleep dude!!
tina - long journey tina! Looooooong unpleasant journey.
rubber clock = jam karet. It is a phrase we used for any time wasting events / behaviour. hohoho
oohhh... i seeeeee
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