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Friday, March 27, 2009

The account has been restricted, please contact system administrator

Woahhh, been spending lots of hours trying to figure out how to troubleshoot the above error message on one of the user pc. Don't know what causes the error, but it just happened.
Better document this for future reference. For those who encountered similar problem, do this :-

Sign on the the pc using local pc Administrator account.

Right mouse click MY COMPUTER – PROPERTY – COMPUTER NAME. Click CHANGE. Under MEMBER OF, click on WORKGROUP & key in WORKGROUP. Click OK. Then restart the pc.

Then sign in again using local pc Administrator account.

Right mouse click MY COMPUTER – PROPERTY – COMPUTER NAME. Click CHANGE. Under MEMBER OF, click on DOMAIN & key in the domain name. Click OK. Then restart the pc.

The user should be able to logon to the domain w/out problem.

7 comments:

Sergey Kulinich said...

Thank you for sollution.

Dmitri Minaev said...

It does work... But why? :)

Thanks.

dizzyguy73 said...

Ya Bill ! Why!!!??

lmattern said...

Bless you for this post. It saved me a lot of headache and time.

Network admin

crazy frog said...

I have tried this and didnt work for me. But it worked when I corrected the timezone ! The AD was not accepeting authentication from a different timezone.

Francisco Llanas Jr. said...

Thanks for this, I was trying all kinds of advanced troubleshooting you reminded me to simplify!
The issue is a corrupted machine account on the domain.

dizzyguy73 said...

That this post save lifes :)

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