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Wednesday, September 17, 2008

PLUS Toll Collector

The management of PLUS, ought to teach their staff who collect tolls some basic skill like, saying "Terima kasih" or "Thank you" & smile. A little knowledge of maners will do. 

Imagine early in the morning, passing the toll booth as usual, seeing a sour face (as if we the toll payer owed them alot or someone has died).  I have encountered many of them, the way they collect the money, it's darn rude. It's like they are snatching the money away. Rude rude, very rude. 

I have come across just one or two who are really courteous, saying thank you & smile. It's just great being greeted & treating this way. 

2 comments:

Eluzai said...

omg! omg!! i was just thinking about these toll people only today and how rude they are.... you're absolutely right!. Ive encountered some who make u wait for the balance money....so slowwwww... then take their own sweet time to collect or give the balance change of money, pretend to be doing someting else.... horrible horrible....

dizzyguy73 said...

These kinda ppl will not progress & move fwd in life. They only work, wait till end mth wait salary & the cycle repeats

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