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Wednesday, June 4, 2008

Cannot Resolved Hostname http://customsgc.gov.my

As I'm very sure the problem is due to TM dns server, I've today written to TM. See whether there's any feedback or the mail sits in the help@tm.com.my forever without respond.


-------- Original Message --------
Subject: Cannot Resolved Hostname http://customsgc.gov.my
Date: Wed, 04 Jun 2008 15:33:04 +0800
From: name removed
To: help@tm.com.my



Dear Sir / Madam,

Part of our offices which uses Streamyx to access Internet, are having problem accessing http://customsgc.gov.my
It seems like TMNet DNS server is unable to resolve the hostname.
Attached below is the information which might be useful. We have no such problem if using DNS ip 202.187.45.2

Regards



Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipcnfig /all
'ipcnfig' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : IT1010555WXP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com EtherLink 10/100 PCI TX NIC (3C
905B-TX) #2
Physical Address. . . . . . . . . : 00-10-4B-96-3F-03
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 202.188.0.133
202.188.1.5
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Administrator>


C:\Documents and Settings\Administrator>ping customsgc.gov.my
Ping request could not find host customsgc.gov.my. Please check the name and try
again.

C:\Documents and Settings\Administrator>nslookup customsgc.gov.my
Server: cns3.tm.net.my
Address: 202.188.0.133

DNS request timed out.
timeout was 2 seconds.
*** Request to cns3.tm.net.my timed-out

C:\Documents and Settings\Administrator>

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